For any order questions please email firstname.lastname@example.org with your order # in the subject.
Turn Around Time
Please allow up to 3 weeks for handling of non-ready to ship (RTS) items. Most of our items have this turn around time. If you really need it quicker, you can inquire by email to see if it is possible for your item.
Most Ready to Ship Items ship within 3 business days. When your order ships you will receive a confirmation email will tracking information. If you purchase RTS and a regular item in the same transaction both will ship after the LONGER turn around time.
If the order you received was incorrect, please contact us within 3 days of receiving your order. We cannot accept exchanges or returns at this time unless there is an error with your order.
We offer free shipping on all orders over $75- yay!
First Class Mail usually takes 3-5 days to arrive once shipped unless there is a delay with the post office. Priority Mail usually takes 2-3 days. You can choose your shipping method at checkout. Evergreen Goods does not guarantee shipping times and is not responsible for delays with USPS shipping. Once a package is marked delivered, Evergreen Goods is not responsible for any theft or delivery mix up. If your tracking shows delivered but you have not received it, please inquire with your local post office. If your package was damaged during shipping, please contact us with a photo of the damage so we can help you file a claim with USPS.
Our tees should be washed inside out and laid flat to dry. It should survive an accidental dryer run, but air drying will keep your tee in tip top shape! Tote bags should never go in the dryer.
SIC cups should be hand washed and not soaked or roughly scrubbed on the design.